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7595X Avaya Surge Solution Integration

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Avaya Demonstrates AI and Biometrics Enabled Communications options for more desirable consumer & worker Experiences | killexams.com true Questions and Pass4sure dumps

DUBAI, United Arab Emirates--(company WIRE)--

Avaya holding Corp. (AVYA) is demonstrating the mixing of AI-more suitable technologies, together with biometrics and real-time sentiment evaluation to its verbal exchange systems, enabling groups to bring up voice as a key person interface for richer, extra seamless customer and employee experiences.

This press unencumber points multimedia. View the entire free up right here: https://www.businesswire.com/news/home/20181010005620/en/

these days companies are being forced to reimagine their strategy to client and worker engagement. A recent Avaya survey of more than eight,000 patrons organize that over 70 p.c settle upon contacting client features by means of mobilephone, and believe it is the most useful means of getting the foremost reply. on the very time, there's a turning out to breathe physique of facts that implies expanding client acceptance and demand for digital technologies relish chatbots and biometrics, and analysis shows that 25 p.c of interactions with these applied sciences may breathe conversational.

“Voice is quiet the cornerstone of consumer provider, and there's a transparent possibility for its prolonged application to complement customer journeys,” referred to Chris McGugan, Avaya senior vp of solutions and expertise. “through their Place because the main provider of traffic communications options, they occupy been embracing unusual and enjoyable technologies that allow us to simply handle these altering customer preferences and carry voice as a extra effective user interface, for each valued clientele and personnel.”

As a champion of the API economy, Avaya has improved the breadth and capabilities of its software evolution package. This includes ecosystem companions and inside developers incorporating conversational AI, natural language processing, analytics, and cognitive computing device learning to enhance the capabilities of Avaya’s solutions, and merging UC and CC for a extra connected enterprise event.

Avaya employ circumstances being presented at GITEX know-how Week will furthermore consist of conversational IVR for biometrics integration and sentiment-primarily based routing of calls—enabling customers to deserve inquiries and score hold of an instantaneous, regarded response either on digital channels from probably the most capable provider agent or returned office expert via a context-prosperous, personalised adventure.

Avaya is additionally enriching its Equinox Unified Communications platform by integrating cognitive features from groups corresponding to Microsoft and Google to carry voice-enabled digital assistants for the commercial enterprise. Demonstrating two-aspect BioID authentication by means of facial & voice biometrics, contextual transcription and true time translation with intent cognizance, the platform serves as a customized coadjutant to each and every worker, bettering productiveness and extending job satisfaction.

source: Avaya Newsroom

View supply version on businesswire.com: https://www.businesswire.com/news/domestic/20181010005620/en/

MULTIMEDIA available:https://www.businesswire.com/news/domestic/20181010005620/en/


Avaya to demonstrate AI and Biometrics Enabled Communications solutions | killexams.com true Questions and Pass4sure dumps

At GITEX, Avaya retaining Corp. is demonstrating integration of AI-better applied sciences, including biometrics and actual-time sentiment evaluation to its communication structures, enabling corporations to raise voice as a key user interface for richer, more seamless, comfortable consumer and employee experiences.

pushed via the starting to breathe customer demand for more intuitive experiences and effective effects, groups are being forced to reimagine their strategy to client and worker engagement. A recent Avaya survey of more than 8,000 consumers organize that over 70 % pick contacting client features with the aid of cell and correspond with it is the most valuable faculty of getting the most excellent reply. at the identical time, there is a starting to breathe cadaver of evidence that suggests expanding client acceptance and demand for digital technologies relish chatbots and biometrics, and research suggests that 25 percent of interactions with these technologies will breathe conversational.

“Voice is quiet the cornerstone of consumer provider, and there's a lucid probability for its prolonged utility to enrich client journeys,” referred to Chris McGugan, Avaya senior vp of solutions and know-how. “via their Place because the leading company of enterprise communications options, and their customer-centric strategy to innovation, we've been embracing unusual and racy technologies that permit us to easily tackle these changing customer preferences and bring voice as a greater potent consumer interface, for both consumers and personnel.”

As a champion of the API financial system, Avaya has embraced opening its Oceana and Equinox platform evolution capabilities for Unified Communications and score in touch with facilities, increasing the breadth and capabilities its software construction package. This contains ecosystem partners and interior builders incorporating conversational AI, natural language processing, analytics and cognitive desktop studying—to increase the capabilities of Avaya options and merging UC and CC for a greater connected enterprise experience.

For businesses to linger relevant, it's elementary they invest in technologies that allow them to serve valued clientele how, when, and the Place these purchasers selected to occupy interaction with the corporation. looking to inspire GITEX company with ideas that understanding seamless, intuitive and sagacious appointment across digital and human contact points, Avaya’s Oceana employ cases, tested at the business’s GITEX stand, encompass conversational IVR for biometrics integration, sentiment-based routing of calls—permitting shoppers to deserve inquiries and acquire an immediate regarded response either on personalised digital channels from probably the most in a position service agent or lower back office professional by the employ of a context wealthy personalised experience.

With expanding numbers of millennials and digital-natives in the team of workers, agencies should empower these individuals to connect and collaborate seamlessly with valued clientele and fellow employees by pass of their favourite channels, regardless of their location, machine, and communique channel. guests to GITEX will give you the desultory to peer how Avaya is enriching its Equinox Unified Communications platform through integrating cognitive features from corporations reminiscent of Microsoft and Google to carry voice-enabled digital assistants for the commercial enterprise. Demonstrating two aspect BioID authentication by the employ of facial & voice biometrics, contextual transcription and actual time translation with intent cognizance, that serves as a personalized coadjutant to each and every worker, enhancing their productivity and extending job pride.

“for most of us, voice is the simple mode for communicating their techniques and expressing their feelings with others―our households, friends, co-people. Gartner suggests that there can breathe as many as 4 billion digital assistants by using 2022, and if this quantity is any indication of patrons’ alternative for voice-based mostly engagement, it might breathe honest to import on that they'd settle on voice to converse with groups as smartly,” stated McGugan.

“companies that respect this and embrace voice-enabled technologies can expect marked advancements in consumer loyalty and delight. As Avaya appears to pioneer unusual and enriched appointment experiences, we're supplying completely unusual methods for voice to breathe intuitively leveraged across vulgar touch points,” he concluded.


Avaya improvements voice structures with biometrics and different AI capabilities | killexams.com true Questions and Pass4sure dumps

Avaya has integrated biometrics, real-time sentiment analysis, and other AI-greater technologies into its voice conversation systems for richer, greater seamless customer and worker experiences, and will exhibit the integrations on the upcoming GITEX expertise Week.

A recent survey from Avaya indicates that more than 70 % of individuals prefer to contact consumer functions with the aid of telephone, and correspond with it is the most advantageous approach to score the most efficient reply, according to the announcement. while there's mounting facts that for improved consumer acceptance of and demand for digital applied sciences relish chatbots and biometrics, research suggests that 25 p.c of those interactions could breathe conversational.

to fulfill these evolving market wants, Avaya has multiplied the capabilities of its SDK with conversational AI, natural language processing, analytics, and cognitive computing device learning from ecosystem companions and interior builders. The enterprise’s Equinox Unified Communications platform is more suitable with built-in cognitive capabilities from Microsoft, Google, and others to deliver voince-enabled digital assistants for the enterprise, secured with the aid of BioID authentication with facial and voice biometrics.

“Voice remains the cornerstone of client carrier, and there's a transparent desultory for its extended utility to enhance client journeys,” spoke of Chris McGugan, Avaya senior vice president of solutions and expertise. “through their position as the main provider of enterprise communications options, they now occupy been embracing unusual and exciting applied sciences that enable us to simply address these altering client preferences and convey voice as a more effective user interface, for each shoppers and employees.”

At GITEX, Avaya will exhibit conversational IVR for biometrics integration and sentiment-based mostly name routing.

A contemporaneous explore at by means of Pindrop means that as employ of the voice channel increases, it's more and more targeted for fraud, emphasizing the significance of sturdy safety measures relish biometrics.

artificial intelligence  |  Avaya  |  biometrics  |  voice cognizance


7595X Avaya Surge Solution Integration

Study guide Prepared by Killexams.com Avaya Dumps Experts


Killexams.com 7595X Dumps and true Questions

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7595X exam Dumps Source : Avaya Surge Solution Integration

Test Code : 7595X
Test name : Avaya Surge Solution Integration
Vendor name : Avaya
real questions : 63 true Questions

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Avaya Surge Solution Integration

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Avaya Demonstrates AI and Biometrics Enabled Communications Solutions for Enhanced Customer & Employee Experiences | killexams.com true questions and Pass4sure dumps

DUBAI, United Arab Emirates--(BUSINESS WIRE)--

Avaya Holding Corp. (AVYA) is demonstrating the integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless customer and employee experiences.

This press release features multimedia. View the complete release here: https://www.businesswire.com/news/home/20181010005620/en/

Today businesses are being pressured to reimagine their approach to customer and employee engagement. A recent Avaya survey of more than 8,000 consumers organize that over 70 percent prefer contacting customer services by phone, and believe it is the most effective means of getting the best answer. At the very time, there is a growing cadaver of evidence that suggests increasing customer acceptance and demand for digital technologies relish chatbots and biometrics, and research indicates that 25 percent of interactions with these technologies will breathe conversational.

“Voice remains the cornerstone of customer service, and there is a lucid occasion for its extended application to enrich customer journeys,” said Chris McGugan, Avaya senior vice president of Solutions and Technology. “Through their position as the leading provider of enterprise communications solutions, they occupy been embracing unusual and exciting technologies that enable us to effectively address these changing customer preferences and deliver voice as a more powerful user interface, for both customers and employees.”

As a champion of the API economy, Avaya has expanded the breadth and capabilities of its Software evolution Kit. This includes ecosystem partners and internal developers incorporating conversational AI, natural language processing, analytics, and cognitive machine learning to enhance the capabilities of Avaya’s solutions, and merging UC and CC for a more connected enterprise experience.

Avaya employ cases being presented at GITEX Technology Week will furthermore embrace conversational IVR for biometrics integration and sentiment-based routing of calls—allowing customers to deserve inquiries and receive an immediate, considered response either on digital channels from the most capable service agent or back office expert via a context-rich, personalized experience.

Avaya is furthermore enriching its Equinox Unified Communications platform by integrating cognitive services from organizations such as Microsoft and Google to deliver voice-enabled virtual assistants for the enterprise. Demonstrating two-factor BioID authentication via facial & voice biometrics, contextual transcription and true time translation with intent recognition, the platform serves as a personalized coadjutant to each employee, enhancing productivity and increasing job satisfaction.

Source: Avaya Newsroom

View source version on businesswire.com: https://www.businesswire.com/news/home/20181010005620/en/

MULTIMEDIA AVAILABLE:https://www.businesswire.com/news/home/20181010005620/en/


Avaya to demonstrate AI and biometrics-enabled communications solutions | killexams.com true questions and Pass4sure dumps

Solutions are based for enhanced customer and employee experiences.

At GITEX, Avaya Holding Corp. is demonstrating integration of AI-Enhanced technologies, including biometrics and real-time sentiment analysis to its communication platforms, enabling organizations to elevate voice as a key user interface for richer, more seamless, secure customer and employee experiences.

Driven by the growing consumer demand for more intuitive experiences and positive outcomes, businesses are being pressured to reimagine their approach to customer and employee engagement. A recent Avaya survey of more than 8,000 consumers organize that over 70 percent prefer contacting customer services by phone and believe it is the most effective means of getting the best answer. At the very time, there is a growing cadaver of evidence that suggests increasing customer acceptance and demand for digital technologies relish chatbots and biometrics, and research indicates that 25 percent of interactions with these technologies will breathe conversational.

“Voice remains the cornerstone of customer service, and there is a lucid occasion for its extended application to enrich customer journeys,” said Chris McGugan, Avaya senior vice president of Solutions and Technology. “Through their position as the leading provider of enterprise communications solutions, and their customer-centric approach to innovation, they occupy been embracing unusual and exciting technologies that enable us to effectively address these changing customer preferences and deliver voice as a more powerful user interface, for both customers and employees.”

As a champion of the API economy, Avaya has embraced opening its Oceana and Equinox platform evolution capabilities for Unified Communications and Contact Centers, expanding the breadth and capabilities its Software evolution Kit. This includes ecosystem partners and internal developers incorporating conversational AI, natural language processing, analytics and cognitive machine learning—to enhance the capabilities of Avaya solutions and merging UC and CC for a more connected enterprise experience.

For businesses to linger relevant, it is essential they invest in technologies that enable them to serve customers how, when, and where these customers chose to engage with the organization. Looking to inspire GITEX visitors with ideas that lead to seamless, intuitive and brilliant appointment across digital and human touch points, Avaya’s Oceana employ cases, demonstrated at the company’s GITEX stand, embrace conversational IVR for biometrics integration, sentiment-based routing of calls—allowing customers to deserve inquiries and receive an immediate considered response either on personalized digital channels from the most capable service agent or back office expert via a context flush personalized experience.

With increasing numbers of millennials and digital-natives in the workforce, businesses must empower these individuals to connect and collaborate seamlessly with customers and fellow employees via their preferred channels, irrespective of their location, device, and communication channel. Visitors to GITEX will occupy the occasion to remark how Avaya is enriching its Equinox Unified Communications platform by integrating cognitive services from organizations such as Microsoft and Google to deliver voice-enabled virtual assistants for the enterprise. Demonstrating two factor BioID authentication via facial & voice biometrics, contextual transcription and true time translation with intent recognition, that serves as a personalized coadjutant to each employee, enhancing their productivity and increasing job satisfaction.

“For most of us, voice is the primary mode for communicating their thoughts and expressing their feelings with others―our families, friends, co-workers. Gartner suggests that there will breathe as many as four billion digital assistants by 2022, and if this number is any indication of consumers’ preference for voice-based engagement, it would breathe honest to assume that they would prefer voice to communicate with businesses as well,” said McGugan.

“Organizations that recognize this and embrace voice-enabled technologies can expect marked improvements in customer loyalty and satisfaction. As Avaya looks to pioneer unusual and enriched appointment experiences, they are delivering entirely unusual ways for voice to breathe intuitively leveraged across vulgar touch points,” he concluded.

end-of

Avaya upgrades voice platforms with biometrics and other AI capabilities | killexams.com true questions and Pass4sure dumps

Avaya has integrated biometrics, real-time sentiment analysis, and other AI-enhanced technologies into its voice communication platforms for richer, more seamless customer and employee experiences, and will demonstrate the integrations at the upcoming GITEX Technology Week.

A recent survey from Avaya shows that more than 70 percent of people prefer to contact customer services by phone, and believe it is the most effective pass to score the best answer, according to the announcement. While there is mounting evidence that for increased customer acceptance of and demand for digital technologies relish chatbots and biometrics, research suggests that 25 percent of these interactions will breathe conversational.

To meet these evolving market needs, Avaya has expanded the capabilities of its SDK with conversational AI, natural language processing, analytics, and cognitive machine learning from ecosystem partners and internal developers. The company’s Equinox Unified Communications platform is enhanced with integrated cognitive services from Microsoft, Google, and others to provide voince-enabled virtual assistants for the enterprise, secured by BioID authentication with facial and voice biometrics.

“Voice remains the cornerstone of customer service, and there is a lucid occasion for its extended application to enrich customer journeys,” said Chris McGugan, Avaya senior vice president of Solutions and Technology. “Through their position as the leading provider of enterprise communications solutions, they occupy been embracing unusual and exciting technologies that enable us to effectively address these changing customer preferences and deliver voice as a more powerful user interface, for both customers and employees.”

At GITEX, Avaya will demonstrate conversational IVR for biometrics integration and sentiment-based convoke routing.

A recent study by Pindrop suggests that as employ of the voice channel increases, it is increasingly targeted for fraud, emphasizing the significance of strong security measures relish biometrics.

artificial intelligence  |  Avaya  |  biometrics  |  voice recognition



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