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2U00210A APSS Unified Communications Online Test

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DUBAI, United Arab Emirates--(business WIRE)--

Avaya holding Corp. (AVYA) is demonstrating the mixing of AI-enhanced technologies, including biometrics and actual-time sentiment analysis to its communique platforms, enabling companies to augment voice as a key consumer interface for richer, greater seamless customer and worker experiences.

This press unlock elements multimedia. View the full free up privilege here: https://www.businesswire.com/information/home/20181010005620/en/

today agencies are being pressured to reimagine their approach to consumer and worker engagement. A recent Avaya survey of greater than eight,000 consumers institute that over 70 p.c select contacting client functions with the aid of mobilephone, and account it's the most valuable potential of getting the foremost answer. at the selfsame time, there's a growing to be body of facts that means increasing consumer acceptance and require for digital applied sciences enjoy chatbots and biometrics, and research shows that 25 percent of interactions with these applied sciences will be conversational.

“Voice continues to be the cornerstone of customer provider, and there's a transparent occasion for its extended application to complement consumer journeys,” said Chris McGugan, Avaya senior vice president of options and expertise. “via their position as the main issuer of commercial enterprise communications solutions, we've been embracing modern and unique technologies that permit us to effectively address these altering consumer preferences and deliver voice as a greater powerful user interface, for both consumers and employees.”

As a champion of the API economic climate, Avaya has extended the breadth and capabilities of its application evolution kit. This contains ecosystem partners and inner developers incorporating conversational AI, natural language processing, analytics, and cognitive computer studying to enhance the capabilities of Avaya’s options, and merging UC and CC for a extra linked enterprise journey.

Avaya disburse instances being presented at GITEX expertise Week will additionally encompass conversational IVR for biometrics integration and sentiment-based mostly routing of calls—permitting clients to develop inquiries and obtain a privilege away, regarded response both on digital channels from essentially the most competent service agent or lower back office skilled by the disburse of a context-prosperous, personalised journey.

Avaya is additionally enriching its Equinox Unified Communications platform through integrating cognitive functions from companies akin to Microsoft and Google to carry voice-enabled digital assistants for the commercial enterprise. Demonstrating two-component BioID authentication via facial & voice biometrics, contextual transcription and actual time translation with intent consciousness, the platform serves as a customized coadjutant to each and every employee, improving productivity and increasing job pride.

supply: Avaya Newsroom

View source edition on businesswire.com: https://www.businesswire.com/news/domestic/20181010005620/en/

MULTIMEDIA purchasable:https://www.businesswire.com/information/domestic/20181010005620/en/


Avaya to demonstrate AI and Biometrics Enabled Communications solutions | killexams.com actual Questions and Pass4sure dumps

At GITEX, Avaya holding Corp. is demonstrating integration of AI-more advantageous technologies, together with biometrics and precise-time sentiment analysis to its communication platforms, enabling agencies to augment voice as a key consumer interface for richer, more seamless, at ease customer and employee experiences.

pushed by means of the growing client require for greater intuitive experiences and fine outcomes, groups are being forced to reimagine their approach to consumer and employee engagement. A fresh Avaya survey of more than eight,000 buyers discovered that over 70 percent pick contacting customer functions by using cellphone and account it is the most effectual capacity of getting the ultimate answer. at the equal time, there's a growing constitution of facts that implies expanding customer acceptance and require for digital technologies enjoy chatbots and biometrics, and analysis shows that 25 p.c of interactions with these technologies might be conversational.

“Voice remains the cornerstone of client carrier, and there's a transparent probability for its extended software to complement consumer journeys,” pointed out Chris McGugan, Avaya senior vice chairman of options and technology. “via their position as the leading provider of traffic communications options, and their client-centric route to innovation, we've been embracing modern and pleasing technologies that allow us to conveniently ply these altering client preferences and deliver voice as a more effectual user interface, for each purchasers and employees.”

As a champion of the API monetary system, Avaya has embraced opening its Oceana and Equinox platform structure capabilities for Unified Communications and summon centers, expanding the breadth and capabilities its utility structure package. This comprises ecosystem partners and inner developers incorporating conversational AI, natural language processing, analytics and cognitive laptop discovering—to augment the capabilities of Avaya solutions and merging UC and CC for a extra linked commercial enterprise journey.

For companies to live primary, it's criterion they attach money into technologies that allow them to serve purchasers how, when, and the state these customers chose to interact with the corporation. looking to inspire GITEX company with concepts that lead to seamless, intuitive and quick-witted appointment throughout digital and human contact features, Avaya’s Oceana disburse cases, proven at the company’s GITEX stand, encompass conversational IVR for biometrics integration, sentiment-based routing of calls—permitting clients to develop inquiries and acquire an immediate regarded response either on personalized digital channels from the most equipped carrier agent or again office knowledgeable by the disburse of a context flush customized event.

With increasing numbers of millennials and digital-natives within the group of workers, organizations should empower these individuals to combine and collaborate seamlessly with purchasers and fellow personnel by the disburse of their favourite channels, irrespective of their area, equipment, and communication channel. friends to GITEX will give you the casual to spy how Avaya is enriching its Equinox Unified Communications platform via integrating cognitive capabilities from corporations equivalent to Microsoft and Google to convey voice-enabled digital assistants for the enterprise. Demonstrating two aspect BioID authentication via facial & voice biometrics, contextual transcription and actual time translation with intent focus, that serves as a personalized coadjutant to every worker, bettering their productivity and lengthening job delight.

“for many of us, voice is the fundamental mode for speaking their innovations and expressing their emotions with others―our households, pals, co-worker's. Gartner suggests that there can be as many as 4 billion digital assistants by route of 2022, and if this number is any indication of patrons’ preference for voice-based mostly engagement, it would be reasonable to hope that they'd opt for voice to converse with corporations as neatly,” pointed out McGugan.

“businesses that recognize this and embody voice-enabled technologies can are expecting marked advancements in consumer loyalty and pride. As Avaya appears to pioneer modern and enriched appointment experiences, we're providing wholly modern techniques for voice to be intuitively leveraged across total palpate aspects,” he concluded.


Avaya Brings Biometrics, AI to designation middle solutions | killexams.com actual Questions and Pass4sure dumps

name middle options expert Avaya has improved its software structure kit and traffic virtual coadjutant choices.Avaya Brings Biometrics, AI to  summon  seat Solutions

The enterprise says its SDK now supports sophisticated ersatz intelligence, allowing for conversational person interaction, and even a sentiment analysis function that may champion consumer calls to be immediately routed to the acceptable channels. Avaya additionally says its platform now supports biometrics within the variety of facial and voice focus, which may moreover be used to permit potent two-element authentication.

in the meantime, Avaya has moreover upgraded its Equinox Unified Communications platform, which now supports voice-based mostly digital assistants from Google and Microsoft. The platform is designed to present a personal, digital coadjutant to each assigned worker in an enterprise atmosphere, and to that conclusion leveraging the highly advanced conversational AI techniques of these tech giants guarantees potent efficiency.

Commenting on the upgraded solutions, Avaya options and technology VP Chris McGugan gestured to the broader selection for voice-primarily based interaction among consumers. “Voice is soundless the cornerstone of customer provider, and there is a transparent possibility for its extended utility to enhance consumer journeys.”

the modern solutions moreover reflect the transforming into significance of AI, a major fashion that Avaya locked into about a yr in the past with its announcement of A.I. join, a customer statistics and conduct evaluation system developed in collaboration with Afiniti, Scoredata, and voice biometrics professional nuance Communications.

October 11, 2018 – with the aid of Alex Perala


2U00210A APSS Unified Communications Online Test

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APSS Unified Communications Online Test

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ShoreTel, Ruckus ally on Mobile Unified Communications | killexams.com actual questions and Pass4sure dumps

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Nectar’s Network Assessment & Monitoring Solution, Perspective, Certified for Skype for traffic Online | killexams.com actual questions and Pass4sure dumps

March 22, 2017 12:00 ET | Source: Nectar Services

JERICHO, N.Y., March 22, 2017 (GLOBE NEWSWIRE) -- Nectar Services Corp., the leader in the evolution and deployment of proactive monitoring and performance management software for the Unified Communications (UC) industry, announced today that its Perspective product has been certified for Microsoft’s IT Pro Tools ally Program for Skype for traffic Online. This certification qualifies Nectar to be recognized as a Skype Operations Framework (SOF) Tools Partner.  Nectar was the first UC monitoring solution to achieve IT Pro Tools certification for Skype for traffic Server. The company was moreover named 2016 Microsoft ally of the Year Award Finalist and received the IDC 2016 Innovators Award for its Perspective solution and Advanced Assessment ally Program.

Nectar’s Perspective solution provides network assessment and energetic monitoring capabilities that are now certified under Microsoft’s IT Pro Tools Program for Skype for traffic Server and Skype for traffic Online. By obtaining this certification, Nectar further bolsters assurance among partners and enterprise clients that data obtained from Perspective can cheer champion an optimum end-user suffer for those organizations intending to migrate to Skype for traffic Online in Office 365.

“As more enterprises rollout modern UC deployments, the accent on ensuring they travail properly before full implementation cannot be understated. Without proper planning and pre-assessment of the network, a UC deployment can easily be abandoned and never fully adopted if problems arise early on,” said Tom Tuttle, senior vice president of UC strategy and global alliances at Nectar. “It is captious for their partners to be able to provide this even of visibility for their customers prior to any UC, cloud or SIP migration project. With access to actionable UC performance information, IT professionals are able to quickly identify and remediate issues—reducing the repercussion to the user—thus ensuring the best feasible user experience.”

As a component of Nectar’s comprehensive UC Management Platform (UCMP), Perspective uses synthetic traffic to simulate UC sessions which allow service providers and IT professionals the competence to identify network configuration and performance issues before they repercussion the end-user experience. Perspective has recently been enhanced to champion network assessments for Skype for traffic Online deployments in addition to Skype for traffic Server deployments. Recent capability enhancements bask in exposed modern metrics that enable partners and enterprise clients the competence to accomplish advanced network assessments that align with the Skype Operations Framework methodology and requirements. 

Beyond Perspective, Nectar’s UCMP solution helps to champion the entire Skype for traffic and UC life cycle – including planning, deploying, and operating. Nectar’s unique visibility across the delivery ecosystem quickly allows Managed Service Providers and enterprises alike to identify and resolve issues before they become major problems.

“Of total the proactive network management and monitoring solutions available in the market, Frost & Sullivan identifies Nectar’s proprietary Nectar for Skype for traffic as the industry’s most comprehensive UC management and monitoring solution”, remarked Olga Yashkova Program Manager-Communications Test & Measurement exercise Measurement & Instrumentation, Frost & Sullivan.

Commenting on a recent network assessment John Lamb, president and co-founder of Modality Systems stated, “Without Modality and the customer using Nectar’s Perspective product, they would bask in only identified the issues after the users had problems and in this case, they were able to identify them before the project launched.”

Furthering a commitment to character network assessments, Nectar developed a ally certification program that aims to cheer enterprise customers identify partners trained to leverage Nectar’s Perspective solution to design, deploy and report the results of network assessments for both cloud and on premise UC deployments, including Microsoft Skype for traffic Online. Certified Partners currently comprehend Avanade, Carousel, Co-Mergent, Datapoint Europe, Modality Systems, Tata Communications and SmartQube.

Nectar will be demonstrating its full portfolio of UC performance management and diagnostics software solutions at Enterprise Connect in Orlando March 27-29, 2017 at the Nectar Booth, No. 1327. Nectar solution ally Atlas Communications is moreover featuring Nectar’s solution in their demonstration at Enterprise Connect.

About Nectar Services Corp.Nectar, a global market leader in providing the most comprehensive performance management and diagnostics software solution for Unified Communication services, enables IT and operation organizations to proactively ensure the end-user experience. Their flagship offering, the Unified Communications Management Platform (UCMP), improves visibility into Microsoft Skype for Business, Cisco and Avaya UC environments, enhancing service delivery across integrated voice, video and data application solutions by providing unique and captious performance information. Nectar provides monitoring and diagnostics for millions of enterprise endpoints to over 2,100 enterprises in over 86 countries—including some of the largest global banking, search engine, service provider, healthcare, and manufacturing organizations in the world.

Nectar Media Contact: Jas McDonald Witz Communications, Inc. 919-435-9115 jas@witzcommunications.com

Generation Mobile: The workforce of tomorrow | killexams.com actual questions and Pass4sure dumps

A modern generation of employees is changing the route they communicate and interact at work. This generation has grown up with extremely mercurial broadband connections, online companionable networks, mobile phones and smartphones.

Generation M - a generation which is "always on" whether at the office, at home or on the road, at travail or play. They are generally characterised by an increased disburse and familiarity with digital communications, online companionable networks and a connected lifestyle. The demands of the modern generation, who bask in entered the workforce during the terminal few years, bask in shown itself to attach IT departments everywhere to the test.

The ease in which technological change has been embraced by Generation M presents both challenges and opportunities for today's employer; mobile workers who want a bigger inform in the communications devices they disburse at travail and IT departments who requisite to evolve to meet the needs of a modern generation of multi-taskers.

A recent survey (The survey of 1,000 UK and 500 Australian office workers was carried out by OnePoll in February 2012 and by pure Profile in Australia in November 2011) of workers in Australia and UK institute that nearly half of today's employees disburse a smartphone or mobile in the travail place. This rapid explosion of smart phones and tablets shows that today's employees are crying out for increased mobility in their travail activities. Furthermore, laptops bask in moreover become commonplace in today's travail environment, with nearly 82 per cent said to be using it daily for travail purposes. Therefore, they hope that companies that understand workers' preference for mobility and embrace tools to enable increased mobility will be the transparent winners of achieving the increases in efficiency and retaining and attracting top talent.

Another recent global survey by Jabra and Frost and Sullivan (The survey was conducted by Jabra and Frost & Sullivan in June 2012. 302 IT managers in mighty Britain, Germany, France, the U.S. Australia and Japan were surveyed; total had implemented Unified Communications in their organizations. The complete survey results will be released in instalments over the leavings of 2012.) among IT managers re-enforces this trend towards increased employee disburse of mobility-enabling devices. This can be seen in the rapid proliferation of tablets, with 57 per cent of employees already using tablets for traffic purposes: 33 per cent of employees are using company-paid tablets for traffic purposes and 24 per cent of employees are using their personal tablets for traffic purposes. At the selfsame time, nearly seven out of 10 organisations hope the disburse of smart phones and tablets to augment over the next few years. The survey indicates an alarming discrepancy between the benefits companies hope from a more mobile workforce and how these employees are actually supported.

We are stirring towards a more flexible workforce that demands devices to enable their route of work. This is evident in the survey findings that identified that nearly 52 per cent of Australian employees travail away from the office once in a fortnight while 12 per cent are working away from office on a daily basis. In order for the IT managers to be on the forefront of this, they not only bask in to provide the 'main devices' such as smartphones and tablets; they moreover requisite to gain a full understanding of the needs and the exact privilege devices available in order to procure the maximum capitalize of a very dynamic and mobile modern workforce.

The Workforce of Tomorrow

The modern mobility culture cuts across age groups. However, there are five key trends amongst the under-35 year olds which will be instrumental in shaping the IT strategies of the future:

  • The consumerisation of IT will become ever more important. 25-34 year olds are much more likely than their older colleagues to disburse their personal devices at work: almost one in 10 uses a tablet to communicate with colleagues; one in five works mostly from a laptop; and 14% disburse a softphone at work. Significantly 19% of 25-34 year olds said being able to disburse their personal devices at travail would enable them to be more productive.
  • The workforce of tomorrow will hope to bask in a inform in the IT and communications devices they disburse at work. Younger workers are more likely to attach their device preferences forward to be approved by their IT manager and it is likely that workers would be given a personal IT budget to purchase the devices they want.
  • Tomorrow's workforce will no longer rely on email and desk phone, but will favour more immediate, collaborative methods of communication such as instant messaging.
  • Social networking will become widespread for traffic communication. The disburse of companionable networking to communicate and collaborate with colleagues will bask in a far-reaching repercussion on the workplace - and this trend will be driven by the younger members of Gen M; 25-34 year olds are twice as likely as their older colleagues to disburse Twitter to communicate at work, with one in 10 opting to tweet at travail and 11% using companionable networks such as LinkedIn or Facebook.
  • Work will no longer be defined by the 9-5 office routine, but rather by connectivity to the traffic network.
  • The younger members of Gen M bask in a much stronger wish than previous generations to stay in palpate with the workplace outside of traditional office hours. They are moreover much more likely to survey it as well-known to be able to access total of the communications tools they bask in in the office (email, IM, presence, conferencing) from their mobile; and likely to feel that having access to total of their office communications tools when working out of the office would develop them more productive.

    Fulvio Toniotti is Managing Director, Jabra Australia and modern Zealand



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